Jeremiah Owyang of Forrester Research keynoted at Thin Air Conference.
[Note: Embedded slideshare removed here]
Suppose you followed this advice
- Polymorph content into user-friendly forms.
- Chunk content into user-friendly sizes.
- If information is power, media is currency.
How differently would you communicate?
Jeremiah Owyang also has a podcast on community management with HiveLive.
My 1st embed from SlideShare above.