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links for 2011-01-15

  • The Specific Carbohydrate Diet™ has proven to be highly successful for many who suffer from various bowel disorders as well as the many related problems which actually stem from imbalances in the intestinal tract.

    This site makes details available for those who wish to know more about the diet. It also offers the latest SCD™-related news as well as ongoing updates to the information presented in the book.

    In addition, there is a growing Knowledge Base which covers all aspects of the diet, just click on "Knowledge Base".

    If you are among those considering beginning the diet, just click on "Beginner's Guide".

  • Most of us know that we need to make customer service our priority and that we need to work together to make sure customers are getting consistent answers/services, no matter how they access their government. OMB (Office of Management and Budget) is encouraging a customer service philosophy. GAO (General Accounting Office) issued a report last October, suggesting ways government could improve customer service. GSA (General Services Administration) is leading the way, turning the web best practices unit into a Center for Customer Service Excellence and incorporating all delivery channels. The customer service bandwagon is rolling, and everyone is getting onboard.

    Next step? Get down to the nuts and bolts, with the nuts and bolts players.

  • The people who study and design the typewritten word decided long ago that we should use one space, not two, between sentences. That convention was not arrived at casually. James Felici, author of the The Complete Manual of Typography, points out that the early history of type is one of inconsistent spacing. Hundreds of years ago some typesetters would end sentences with a double space, others would use a single space, and a few renegades would use three or four spaces. Felici writes that typesetters in Europe began to settle on a single space around the early 20th century. America followed soon after.
    Every major style guide—including the Modern Language Association Style Manual and the Chicago Manual of Style—prescribes a single space after a period.
  • rom an end-user viewpoint, SharePoint includes many "cool" features such as being able to tell when specific group members are online so that "chat sessions" or instant messaging can occur, and the ability to set up a personal Web page with things such as the latest local weather report. However, an organization's management is not going to install SharePoint so that its employees can have instant messaging services or create their own customized Web pages. Management is concerned with the bottom line, which is affected by the productivity of employees. In a typical organization, many obstacles result in reduced productivity.
    (tags: sharepoint)

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