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links for 2010-11-06

  • good design requires knowledge of various design techniques, design principles, business requirements, technical constraints and the most important, understanding users, their problems, motifs and eventually goals. Understanding people (in this case users) to the extent that we can understand and share their emotions is empathy.

    In order to understand users we need to understand their needs and goals that are often hidden – the user is not aware of them. It's designer's imperative to discover those goals. The best way to understand the users (and probably most popular among designers) is observation. By observing how people use products in their natural environments, a designer is able to get into other peoples' shoes and see what otherwise would be incomprehensible.

  • Most beginners in development and designing will not look deeply into accessibility, the purpose of this article is to educate beginners as early as possible of the possible pitfalls and how to avoid them. It is like a cookie jar is atop the shelf and a kid is trying to reach it but can’t. What happens next? Frustration enters! Not providing a way for your visitors to get a grab of that cookie jar is very not fine, especially when they really need it.
  • University of Wisconsin Madison: This course is intended to be a resource for:

    * individuals who are new to the University or web accessibility
    * individuals who have been with the University since the policy was initially enacted, but may have a need to refresh
    * experienced designers who wish to review the policy, standards, or a particular concept of accessible design

    Regardless of your web design skill level, it is our hope that you will gather a better understanding of web accessibility through this course.

  • …these executives were no longer talking mainly about their concerns, hesitations, or reasons for caution around Enterprise 2.0; instead, they were talking about their frustrations that their companies weren’t moving faster toward it.

    For the first time with a group of ‘old economy’ CIOs, I was preaching to the converted. As far as I could tell, all of them bought in to the idea that Enterprise 2.0 was a big part of the solution to a longstanding and serious challenge for their organizations. They talked about it as if it were a no-brainer — something they wanted and needed to do. Their main challenge was getting their workforces to adopt the new tools, business practices, and philosophies.

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